Terms & Conditions of Use p88 Platform Malaysia

Welcome to p88, an online casino entertainment platform operated under a recognised international licence. These Terms and Conditions govern the relationship between p88 and every user who accesses or uses our platform, including the website, mobile app, and all related services.

By registering an account, making a deposit, or simply browsing the p88 platform, you automatically agree to be bound by these Terms and Conditions and all related policies, including our Privacy Policy and Responsible Gaming Policy. If you do not agree with any part of this document, please stop using the platform immediately.

P88 reserves the right to update these Terms and Conditions at any time. The latest version is always available on this page with a clear update date. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

Each member is only permitted to hold one active account on p88. Registering more than one account — whether under your own name, another person's name, or a false identity — is a serious violation that may result in the suspension or termination of all associated accounts without prior notice.

When registering, you are required to provide accurate, complete, and up-to-date information. The details you need to provide include:

• Full name as shown on a valid identity card or passport
• Exact date of birth (must be 18 years or older)
• An active email address that you own
• A mobile phone number registered in Malaysia
• Valid payment details registered in your own name

P88 reserves the right to request identity verification documents (KYC) at any time, particularly before processing withdrawals above certain limits. This KYC process is an industry standard designed to protect the security of your account. Commonly requested documents include a copy of your national ID or passport and a recent bank statement.

You are solely responsible for keeping your account password confidential. Any activity that occurs through your account is considered to have been carried out by you, unless you report unauthorised access to the p88 support team within 24 hours.

P88 supports a wide range of popular payment methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks, and Public Bank. All transactions are conducted in Malaysian Ringgit (MYR) with no currency conversion fees.

Deposit: The minimum deposit amount is RM20 per transaction. Deposits are usually credited to your account within 2 minutes of a successful payment. If your deposit has not been credited within 15 minutes, please contact our support team with proof of transaction.

Withdrawal: The minimum withdrawal amount is RM50. Withdrawals are processed within 15 to 60 minutes on business days, subject to KYC verification completion. Your first withdrawal may take slightly longer due to the initial verification process required for account security.

• Funds in your account may only be withdrawn to a bank account or digital wallet registered in your own name
• P88 does not accept payments from or to third parties under any circumstances
• Bonus balances cannot be withdrawn directly — they must first be used for gameplay in accordance with the applicable wagering requirement terms
• P88 reserves the right to request additional supporting documents for withdrawals exceeding RM10,000

P88 offers a variety of bonuses to members, including welcome bonuses, reload bonuses, weekly cashback, free spins, and special promotional offers from time to time. Each bonus is subject to specific conditions stated on the relevant promotions page.

The general terms that apply to all p88 bonuses are as follows:

• Wagering requirement: Most bonuses require you to meet a wagering requirement of between 10x and 35x, depending on the bonus type, before a withdrawal can be made
• Validity period: Unused bonuses within the specified period (typically 7 to 30 days) will expire automatically
• Maximum betting limit: While meeting bonus wagering requirements, the maximum bet per spin or hand is RM50 unless otherwise stated
• One bonus only: Only one bonus may be active at a time unless otherwise stated in the promotion terms
• Eligible games: Not all games contribute equally toward wagering requirements — slots typically contribute 100%, while casino table games may contribute only 10%–20%

P88 reserves the right to cancel or modify any bonus if there is evidence of misuse, fraud, or unfair exploitation of bonuses. p88's decision in such matters is final.

All games available on p88 — including video slots, casino tables, Live Casino, and jackpot games — use Random Number Generator (RNG) technology certified by international independent auditing bodies such as eCOGRA and iTech Labs. This ensures every game outcome is completely random and cannot be manipulated by any party, including p88 itself.

The Return to Player (RTP) for each game is displayed in that game's information section. RTP is a long-term average and does not guarantee results for any individual gaming session. Casino games are paid entertainment and losses are a normal part of the experience.

• Completed game results are final and cannot be disputed unless there is clear evidence of a technical error
• In the event of a technical disruption during an active game, p88 will use server logs to determine a fair outcome
• Any winnings obtained through exploitation of software bugs or system vulnerabilities will be voided
• P88 reserves the right to remove any game or game feature without prior notice

To protect the safety and fairness of the platform for all members, the following actions are strictly prohibited on p88:

• Registering more than one account or sharing an account with another individual
• Using automation software, bots, scripts, or any third-party tools to automate gameplay
• Collusion between players to exploit the gaming system or bonuses
• Money laundering or any suspicious financial activity
• Using another person's payment information without their consent
• Pressuring, threatening, or harassing staff or other members
• Spreading false or misleading information about p88 to the public
• Attempting to hack, disrupt, or compromise the platform's technical infrastructure

P88 takes our responsibility to protect your personal data seriously. All information you provide during registration and use of the platform is stored securely using 256-bit SSL encryption and is never sold or shared with third parties without your consent, except as stated in our Privacy Policy.

Your data is used for the following purposes only:

• Identity verification and the required KYC process
• Processing your financial transactions
• Sending important notifications related to your account
• Improving the user experience based on anonymised usage patterns
• Compliance with applicable legal and regulatory requirements

You have the right to request access to your personal data, request correction of inaccurate information, or request deletion of your data subject to applicable legal requirements. For more information, please refer to Privacy Policy our full.

You may close your p88 account at any time by contacting our support team. Before the account closure is processed, all eligible real-money balances will be returned to your original payment method, subject to completion of the required KYC verification.

P88 reserves the right to suspend or terminate any member's account in the following situations:

• Violation of any part of these Terms and Conditions
• Evidence or suspicion of fraud, money laundering, or other illegal activity
• Inability to verify a member's identity following repeated KYC requests
• Instructions from regulatory authorities or law enforcement agencies
• Accounts inactive for more than 12 consecutive months

In the event of termination due to a violation, p88 reserves the right to withhold account balances pending an ongoing investigation. The final decision regarding refunds in such cases is at the absolute discretion of p88.

P88 provides the platform on an "as is" and "as available" basis. While we strive to keep the platform running smoothly at all times, we cannot guarantee uninterrupted, error-free, or delay-free service at all times.

P88 is not liable for:

• Financial losses arising from your gaming activity
• Service disruptions due to scheduled or unplanned system maintenance
• Losses resulting from unauthorised access to your account due to your own negligence
• Internet or device connectivity issues on your end
• Third-party actions beyond p88's reasonable control

The maximum total liability of p88 to any member under any circumstances shall not exceed the actual deposit amount made by that member in the 30 days preceding the liability claim.

P88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. However, we endeavour to inform members of significant changes via in-account notifications or email.

It is your responsibility to review these Terms and Conditions periodically. The date of the last update is always displayed at the top of this document. Your continued use of the p88 platform following any amendments constitutes your acceptance of the revised terms.

These Terms and Conditions are governed by the laws under the jurisdiction of p88's operating licence. Any dispute that cannot be resolved through negotiation will be referred to a mutually agreed arbitration body. p88 is committed to resolving all disputes fairly, transparently, and in a timely manner.